New Clients

We’re glad you’re here. Our veterinarians and staff have your pets’ care and your concerns at the forefront of our philosophy.

Welcome

Your first appointment with Appalachian Veterinary Services:

When you become a client of ours, you can rest assured that your animals will have a dedicated team available to you. Emergencies happen, and not just during the daytime. With a team of seven doctors on staff, we are able to offer emergency services for our routine large animal clients 24 hours a day, 365 days a year. We aim to provide exceptional service, reliability, and experience to our clients. In order to ensure we are always available when needed, Appalachian Veterinary Services does not offer emergency services to non-established clients, or inactive clients that have not been seen for a routine appointment in the past 12 months. This helps keep our team available and immediately dispatchable for client emergencies. Once you are established as a client with AVS, you will automatically benefit from our emergency services unless otherwise noted.

Get Started Here

Please fill out our new client registration form in entirety to ensure we can provide you and your pet with the best possible care. Please note any fields with * are required.

Name *

First

Last

Email *

Primary Phone *

Secondary Phone

Address *

Address Line 1

Address Line 2

City

State

Zip Code

Date of Birth *

Who else is authorized to make decisions about your pet's healthcare? *

First

Last

Phone

How did you find out about our hospital? If you were referred by someone, who should we thank? *

Pet's Name *

If applicable, Pet's Registered Name

Species (dog, cat, etc.) *

Breed *

Coat Color *

Age/Date of Birth *

Sex *

Male
Neutered Male
Female
Spayed Female

Does your pet have a microchip identification? *

Do you have a second pet? *

Pet's Name *

If applicable, Pet's Registered Name

Species (dog, cat, etc.) *

Breed *

Coat Color *

Age/Date of Birth *

Sex *

Male
Neutered Male
Female
Spayed Female

Does your pet have a microchip identification? *

Do you have a third pet? *

Pet's Name *

If applicable, Pet's Registered Name

Species (dog, cat, etc.) *

Breed *

Coat Color *

Age/Date of Birth *

Sex *

Male
Neutered Male
Female
Spayed Female

Does your pet have a microchip identification? *

Do you have a fourth pet? *

Pet's Name *

If applicable, Pet's Registered Name

Species (dog, cat, etc.) *

Breed *

Coat Color *

Age/Date of Birth *

Sex *

Male
Neutered Male
Female
Spayed Female

Does your pet have a microchip identification? *

Do you have a fifth pet? *

Pet's Name *

If applicable, Pet's Registered Name

Species (dog, cat, etc.) *

Breed *

Coat Color *

Age/Date of Birth *

Sex *

Male
Neutered Male
Female
Spayed Female

Does your pet have a microchip identification? *

Do you have a sixth pet? *

Pet's Name *

If applicable, Pet's Registered Name

Species (dog, cat, etc.) *

Breed *

Coat Color *

Age/Date of Birth *

Sex *

Male
Neutered Male
Female
Spayed Female

Does your pet have a microchip identification? *

Please list the last veterinarian your pet saw and we will attempt to reach out and obtain their medical history. It is very important we have previous medical records so no services are duplicated, and we know of previous medications and adverse reactions to make your pets' visit with us as safe as possible *

I will provide the name of my previous veterinarian
This is the first time my pet is seeing a veterinarian.
I will provide medical records prior to my scheduled appointment

Last veterinary practice name, city, state *

I certify that I am the owner (or duly authorized agent of the owner) of the animal(s) described above and that I do hereby give the doctors of Appalachian Veterinary Services, Inc., their agents, servants, and/or representatives authority to examine, prescribe for, or treat the described animal(s). I assume responsibility for all charges incurred in the care of this/these animal(s). I understand, and agree, that these charges will be paid immediately at the time of service. If for any reason payment is not received on time, funds are not available, credit/debit cards have insufficient funds, checks are returned, etc. I agree to pay a finance fee accrued at the rate of 24% APR with a $2.00 monthly minimum. I understand that all invoices delinquent over 60 days are submitted to a third party collections agency and routine and emergency services will be interrupted until payment is received in full, including any accrued fees and penalties. I understand I am responsible to pay a $35 returned check fee if funds are not available. If legal action is necessary to collect fees, I agree to pay reasonable attorney fees as well as court costs and applicable interest or finance charges. (copy) *

I have read and accept the financial policy.

Rescheduling or canceling an appointment with at least 24 hours of advanced notice will not result in a fee. If I cancel within 24 hours of my appointment or do not show up for an appointment, I agree to pay a $50 fee. *

I have read and accept the cancelation policy.

I authorize the use of email and/or text for the delivery of patient reminders, health alerts, and other medical communication. *

I have read and understand.

I acknowledge that my initial appointment will only be considered confirmed upon receipt of a $50 deposit, which will be credited toward the total cost of my first appointment. In the event of a no-show for the scheduled appointment, I am aware that this deposit will not be reimbursed and will be retained as a non-appearance fee. *

I have read and understand.

Signature

Clear Signature

When calling after-hours you will be asked for:

your name
your phone number
your animal’s name
a brief description of the emergency

Our doctor on call will be notified of your message immediately, and will call you back promptly within a 15 minute window to gather more information and help address your emergency. If you do not hear from a doctor within 15 minutes, we urge you to please call again to ensure our system has processed your message. If you still do not hear back, our doctor on-call is likely out of cell range or seeing to another emergency and will return your call as soon as possible.

Emergency Fees are an additional cost when your animals require attention after hours, and range in cost depending on the time of day your animal is seen.

Small Animal Surgery

Coming soon! Please check back in or submit your information to be alerted when we start scheduling surgical procedures!

You will be able to schedule all of your pet's surgical needs with Appalachian, such as:

Canine and feline spay/neuter
Cancerous mass surgery
Foreign body surgery
Feline bladder stone surgery
Severe wound reconstruction
Prophylactic dental cleanings
Dental radiography and tooth extractions

Name *

First

Last

Email *

Phone

How can we help you? *

Let’s Talk!

Please don’t hesitate to reach out with the contact information below, or send a message using the form.

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Address

Physical Location:
1511 Flanagan Dr.
Christiansburg, VA 24073

Mailing:
PO Box 174
Riner, VA 24149

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Phone

(540) 382-1100

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Email

appalachianvetservice@gmail.com